E-Commerce Specialist

• Assist in the planning and execution of the marketplace strategy to achieve business goals
• Ensure positive digital shopping experience with customised and accurate product content and information
• Identify industry and marketplace best practices and lead growth initiatives across marketplaces
• Engage with marketplaces to develop strategic initiatives that enhance growth of brand share and revenue
• Responsible for all performance metrics including store visits, page views, add-to-cart rate, followers acquisition, conversions, average order value, transactions and revenue
• Manage and develop relationships with our fulfilment partners, including influencing and educating them on ASUS products
• Work closely with cross-functional support team including product and marketing to ensure efficient and effective execution of promotional or product campaigns
• Analyze data, trends and performance to report on business figures internally and take ownership with the leader of your vertical, developing deep insights and providing recommendations
• Serve as a liaison with fulfilment partners, regarding new product launches, promotional campaigns, inventory management
• Providing support escalation and resolution to ensure positive customer engagement and experience

Requirements

• Bachelor Degree in Business / Marketing or related studies
• Deep knowledge in e-commerce across digital channels, marketplaces, traditional online retailers and social commerce
• High attention to digital commerce trends and strong understanding in selling in digital marketplaces
• Experience in working with resellers, distributors or fulfilment partners
• Deeply data-driven with proven analytical and numerical prowess; versed in store analytics and proficient in analyzing data for decision making
• At least 3 years of experience in e-commerce and account management related roles