Solution Architect

• Bachelor's degree in Information Systems, Computer Science, Business, or a related discipline.
• 7+ years of experience in solution architecture, enterprise architecture, technical architecture, or a related role 
• Experience working with external vendors and technology partners, including reviewing proposed solutions, challenging assumptions and providing technical direction and assurance. 
• Strong ability to translate business needs and priorities into practical, sustainable technical solutions, and to articulate architectural trade-offs and risks to both technical and non-technical stakeholders. 
• Strong stakeholder management and communication skills, with the ability to influence and collaborate across business, product, engineering and technology teams. 
• Experience in the non-profit, public sector or digital platform environment would be an advantage. 
• Ability to review architecture diagrams, solution design documents, technical specifications and vendor proposals, and translate technical trade-offs into clear recommendations
• Ability to communicate complex technical issues clearly to business, product, technology and senior stakeholders
• Good understanding of platform operations, including monitoring, incident management, release governance, technical debt management and continuous improvement.

Technical Leadership & Platform Architecture

• Provide technical leadership for Giving.sg, including solution design, technology decisions and the platform's ongoing development.

• Review solutions proposed by internal teams and vendors, challenging assumptions and ensuring they meet engineering standards and business needs.

• Work with the Platform Lead and business stakeholders to turn business needs into practical and sustainable technical solutions.

Platform Reliability & Continuous Improvement

• Identify technical risks and opportunities to improve the platform's reliability, security, scalability and performance.

• Monitor platform performance and recommend improvements, taking into account cost, maintainability and long-term needs.

AI, Data & Integration Readiness

• Work with internal teams and technology partners to strengthen platform's data and integration foundations, including data flows, API design, system interfaces and reusable platform capabilities.

• Support the assessment and design of AI-enabled use cases, such as user support, charity/donor insights, campaign personalization, operational automation and platform intelligence.

• Ensure AI-related solutions are designed with appropriate consideration for data quality, privacy, consent, explainability, security, governance and operational risks.

Quality, Security & Compliance

• Oversee technical testing and quality checks to ensure solutions are reliable, secure and fit for purpose.

• Ensure solutions comply with relevant cybersecurity, technology, data protection and organisational standards.

• Work with internal Enterprise Product & Services team to identify and address security risks.

• Ensure security-by-design principles are considered in platform changes, including access control, data protection, auditability, secure integration and third-party solution risks.
• For AI-related initiatives, assess potential risks such as data leakage, inappropriate use of personal data, model reliability, bias, explainability and governance requirements.

• Bachelor's degree in Information Systems, Computer Science, Business, or a related discipline.
• 7+ years of experience in solution architecture, enterprise architecture, technical architecture, or a related role
• Experience working with external vendors and technology partners, including reviewing proposed solutions, challenging assumptions and providing technical direction and assurance.
• Strong ability to translate business needs and priorities into practical, sustainable technical solutions, and to articulate architectural trade-offs and risks to both technical and non-technical stakeholders.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate across business, product, engineering and technology teams.
• Experience in the non-profit, public sector or digital platform environment would be an advantage.
• Ability to review architecture diagrams, solution design documents, technical specifications and vendor proposals, and translate technical trade-offs into clear recommendations
• Ability to communicate complex technical issues clearly to business, product, technology and senior stakeholders
• Good understanding of platform operations, including monitoring, incident management, release governance, technical debt management and continuous improvement.