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Manager, Client Services - Global Asset Management

On-site in Singapore·Added 14 days ago (last checked 12 Oct)

HSBC

84 open roles

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Overview

Work mode
On-site, Singapore

Skills

The role

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds.

We are currently seeking a high calibre professional to join our team as a Manager, Client Services - Global Asset Management.

In this role you will

• Serve as the primary servicing contact for assigned institutional clients, managing client queries and requests end-to-end.
• Provide proactive updates, manage issues through to resolution and escalate risks appropriately.
• Prepare for and attend/host quarterly review calls (QBRs): agenda, materials, minutes and follow-ups.

To be successful you will need

• Min 5 years of Client servicing experience in Asset Management, ideally supporting institutional clients and/or institutional distribution.
• Strong understanding of onboarding, KYC/AML, client reporting and governance controls in a regulated environment.
• Experience coordinating RFP/RFI/DDQ responses and supporting client meetings/reviews.
• Strong stakeholder management, communication and organisational skills; comfortable working across seniority levels and diverse teams.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Proficient in Excel and PowerPoint; able to produce client-ready materials.
• Proficiency in Microsoft Dynamics CRM with strong data discipline.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Gbl Ast Mgt(Singapore)Ltd

https://www.youtube.com/watch?v=NIa2CodFG6E

Hiring process

2 steps1 interviewa task to do

  1. Submit your CV

  2. Online assessments

    Online test

    You can take the assessments at any time within a fixed number of days given in the email; the number and type depend on the role.

  3. Interviews

    30–60 min

    Telephone, on-demand video, live video or in-person interviews; live, telephone and in-person interviews last approximately 30-60 minutes depending on the role.

About HSBC

HSBC is one of the world's largest banking and financial services organisations, founded in 1865. It serves millions of customers through its four global businesses.

Customers the world over know and trust HSBC, often over generations, valuing its deep international network, expertise, and focus on their future needs.

Industry
Banking
Founded
1865
Headquarters
London, United Kingdom
Website
hsbc.com
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