Digital Software Engineer Senior Manager (Vice President)

The Digital Software Engineer Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

• Possess the ability to continuously build a network of talent inside and outside of the company.

• Create mechanisms to help onboard new talent to the organization and be able to mentor others.

• Effectively coach and give feedback to direct reports to help develop talent and support career development

• While managing the team you will be able to apply performance standards and identify resource needs for the team in order to set and balance goals across team to optimize performance against department goals and employee development. This will include the ability to describe strategic importance of vision inside and outside of the team and to set and articulate expectations around leadership behavior; including role model behavior that exemplifies Citi's leadership principles.

• Design, implement, and deploy software components and solve difficult problems generating positive feedback.

• Have a solid understanding of development approaches (and how to best use them).

• Able to work independently and with your team to deliver software successfully.

• Deliver work that is consistently of a high quality (e.g., secure, testable, maintainable, low-defects, efficient, etc.) and incorporates best practices. Your team trusts your work.

• Code reviews tend to be rapid and uneventful; provide useful code reviews for changes submitted by others.

• Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve your team's software, making it better and easier to maintain.

• Lead the mobile application release lifecycle, establishing and enforcing robust quality gates, automated guardrails, and comprehensive code review standards to ensure secure, compliant, and high-performing binary deployments.

• Collaborate closely with cross-functional business and technology teams to track, triage, and resolve defects in pre-production mobile binaries, ensuring zero-defect leakage and seamless transitions to production (Go-Live).

• Partner with multi-disciplinary management and engineering teams to align release strategies with business goals, identifying system enhancements and driving continuous process improvements in CI/CD pipelines.

• Make improvements to your team's development and testing processes.

• Have established good working relationships with team-mates and peers working on related software.

• Recognize discordant views and take part in constructive dialogue to resolve them.