Social Worker/Case Worker

• Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s) (e.g. psychology)

As a Social Worker/Case Worker in the National Anti-Violence & Sexual Harassment Helpline (NAVH), you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

• Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s) (e.g. psychology)

Relevant Experience

• Prior experience as a social worker in violence specialist centre and child protection work related field would be an advantage
• Fresh graduates are welcome to apply
• Be willing to work shift hours as the NAVH is a 24/7 helpline (shift allowance provided)

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills
• Ability to be flexible/ creative in devising alternative solutions to issues
• Committed and can-do attitude
• Effective report writing skills
• Team Player

*Only shortlisted candidates will be notified.