Brand Ambassador

Proactively approach shoppers near the checkout area to introduce on-demand furniture transport services.

Guide customers through downloading the app, applying promotional codes, and placing delivery orders.

Answer service enquiries and provide clear, friendly guidance throughout the booking process.

Liaise with matched Lalamove driver-partners to coordinate pickups and assist with booking or pickup issues.

Deliver attentive customer service  and proactively support customers’ needs.

Maintain promotional materials and displays in line with established visual and branding guidelines.

Represent the brand professionally and ensure consistent execution of in-store promotional activities.

0-2 years of customer service related or retail sales experience

Confident, outgoing, and proactive personality; comfortable initiating conversations with shoppers.

Confidence in using mobile apps and guiding customers through their features.

Excellent organisational skills & interpersonal communication skills

Diligent, detail-minded, and able to operate in a fast-paced environment

Experience in retails/sales/events organization would be an added advantage