Quality Control Officer

Job Title

Quality Control Officer

Job Description Summary

The Quality Control Officer reports findings, prepares audit reports, and works closely with supervisors and stakeholders to ensure timely closure of corrective and preventive actions. They also represent the cluster during authority or external audits and provide regular updates to QC Auditor. Strong attention to detail, independence, and communication skills are essential to maintain service standards and continuous improvement.

Job Description

Job Title

Quality Control Officer

Job Description Summary

The Quality Control Officer reports findings, prepares audit reports, and works closely with supervisors and stakeholders to ensure timely closure of corrective and preventive actions. They also represent the cluster during authority or external audits and provide regular updates to QC Auditor. Strong attention to detail, independence, and communication skills are essential to maintain service standards and continuous improvement.

Job Description

About the Role

• Station on site and carry out independent Quality Control Audit daily to all cluster's operation on at least 50% of work done.

• Perform random sampled by ITeFM; The audit shall include both document and site check.

• Perform QC checks on Cleaning and Horti services for respective clusters/camps, and report defects to SP supervisor & TOs to follow up.

• Prepare and submit Audit Report to QA auditors.

• Track and follow up on closure of Correction Actions (CA) and Preventive Actions (PA) as recommended in the audit reports.

• Represent the respective cluster in Authority Audit or other audits.

• Report directly to QA auditor on QC report and audit matters.

• Carry out any other instructions by superior.

About You

• Diploma in Facilities Management / Electrical Engineering / Mechanical Engineering / Building Services or equivalent.

• 2 years relevant experience in Facilities Management or Quality Management.

• Candidates with ISO Internal Auditor Certification will be preferred.

• Candidates with Class 3 driving license will be at an advantage.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: "Cushman & Wakefield"