IT Support Assistant

Responsibilities

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Provide helpdesk support or desk side support to employees
• Troubleshoot system and network problems to diagnose and solve hardware/software faults
• Coordinate with external vendors to replace computer parts as and when required
• Set up new users accounts and profiles which include dealing with password issues
• Assist in Backup Management
• Any other IT-related operations and administrative duties as and when assigned

Requirements

• Minimum Diploma in Information Technology or any equivalent discipline
• Minimum 1 years of work experience as IT support
• Knowledgeable about basic programming
• Able to perform overtime as and when necessary
• Possess good communication skills to deal with all levels of management staff
• Open to fresh diploma/degree graduate from IT