System Support Engineer

"Be Part of Our Success Story as We Expand and Evolve"

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.

Key Area of Responsibilities

• Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Create regular backup of all relevant company's data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
• Support and participate in company continuous improvement program.

Requirements

• Degree in IT, Computer Science, Computing, Engineering or relevant field.
• Clear communication skills.
• Problem solving skills.
• Knowledge about different platform (e.g. windows, MacOS).

Benefits

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