Head of Commercial, ShopBack Pay

What You'll Own

• Full P&L ownership for ShopBack Pay in Singapore — the growth, the strategy, and the bottom line are yours to drive.
• The sales, marketing, and operations org — hiring, structure, performance, and execution.
• Merchant and partner relationships — build the deals that make ShopBack Pay the default way people pay.
• Omnichannel growth, working closely with regional stakeholders and local online business heads.
• The team — lead, mentor, and grow the people who'll help you scale this like a founder would.
• ShopBack Pay's edge — stay ahead of industry trends, competitor moves, and market opportunity.
• A seat in shaping ShopBack's broader culture and success story.

Our Journey

The Opportunity

Essentials to Succeed

Proven experience scaling a payments, fintech, or dine-out / F&B business in Singapore - you've built something and grown it, not just managed it.
A track record of direct P&L ownership, with the numbers to back it up.
Deep online-to-offline sales leadership experience; a food/retail tech background is a strong plus.
History of building and leading lean, high-performing sales teams with a fast, iterative mindset.
A strong network of merchant partners in food and retail, and the instinct to turn relationships into growth.
AI Builder mindset - you use tools like Claude or Cursor to move faster and build smarter, not just talk about AI.
Founder-grade ownership - grit, resilience, and the hunger to win even when it's hard.

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully - and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.