Manager (Finance Shared Services) - AR - 12 Months Contract

Job Title: Finance Shared Services Manager, Accounts Receivable (AR)

Role Summary

The Finance Shared Services Manager, Accounts Receivable (AR) leads the AR operations supporting the Food Services Tenant Management business in Singapore.

The role is responsible for ensuring accurate and timely daily sales reconciliation, tenant sales refunds, tenant billing and Gross Turnover (GTO) calculations, as well as cash application, AR ageing and business partnering.

Key Responsibilities

• Lead, coach and develop the AR team to achieve operational and service targets.
• Oversee the daily sales reconciliation for Food Services outlets.
• Ensure tenant sales are accurately reconciled against payment and settlement records.
• Manage tenant refunds and ensure timely and accurate processing.
• Organize tenant billing, including GTO calculations and other applicable tenant charges.
• Ensure billing is accurate, complete and issued within agreed timelines.
• Manage cash applications for accurate allocation to the appropriate accounts.
• Monitor AR ageing, reconciliation and collection activities on outstanding tenants' balances.
• Liaise with the Tenant Management and Operations Team to resolve billing and payment disputes timely.
• Ensure AR processes comply with Finance policies and internal controls.
• Identify opportunities to simplify, standardise and automate sales reconciliation, billing and AR processes.

Requirements

• Degree in Accountancy or Diploma in Accounting.
• 6-10 years of experience in Accounts Receivable, Finance Operations or Shared Services.
• Strong experience in AR operations, sales reconciliation, billing, cash application, collections and ageing management.
• Proven experience in managing and developing an operational finance team.
• Strong analytical and problem-solving skills with good attention to detail.
• Good understanding of GST, financial controls and accounting processes.
• Effective stakeholder management and communication skills.
• Hands-on with SAP or other ERP systems, automation and digitalisation.
• Ability to work effectively in a fast-paced, high-volume environment.
• Experience in tenant billing, GTO calculations, revenue-sharing arrangements, F&B, property or tenant management environments is not necessary but a plus.