SVP, Head of Spatial Design, CRESA, Group COO

Design spaces that shape how Asia's leading AI-driven bank is experienced.
At DBS, physical design is a strategic expression of our brand and a source of competitive advantage. This is a rare opportunity to own how DBS is experienced across workplaces, wealth centres, branches and specialised client environments-combining behavioural insight, digital intelligence, sustainability and disciplined delivery to create intuitive, meaningful spaces that reflect our ambition to be an AI-driven bank with a heart. You will set the Group design vision, raise quality across markets and build the standards and governance that enable great ideas to scale.

What you will shape

• Set the global design vision. Create distinctive, progressive standards for DBS workplaces, wealth centres and retail environments-translating brand ambition into compelling physical experiences.

• Elevate design quality. Lead critiques and design reviews, balancing aesthetics, customer and employee experience, functionality, risk, cost and delivery.

• Build an effective design ecosystem. Direct leading architects, interior designers and specialist agencies; create the conditions for bold thinking and disciplined execution.

• Codify and govern excellence. Own global playbooks, approval frameworks and design principles that protect consistency while enabling thoughtful local adaptation.

• Lead Group design governance. Represent CRESA on the Group Design Council and establish a Spatial Design Council with representatives from Brand, Marketing, business segments and CRESA across core markets to drive alignment, standards and decisions.

• Own design assurance and approval. Review concepts, detailed drawings and buildability; provide the final CRESA design recommendation before proposals proceed to implementation.

• Design for people and planet. Apply behavioural insight, inclusive design and sustainable material choices to create spaces that work harder and feel better.

• Champion the moments that matter. Elevate the smaller, high-impact details that shape a sense of arrival and the end-to-end human experience-from hospitality cues and service touchpoints to the spatial placement of media, digital content, wayfinding and signage within branches.