AVP, Front Office Onboarding Specialist, Private Banking, Consumer Banking Group

Responsibilities

1. KYC and Compliance:

• Facilitate the end-to-end client onboarding process, from prospect onboarding advisory to account opening
• Assess client / case profile and guide Front Office to obtain the required corroboration and information
• Partner RM in KYC write-up, identify areas of clarifications and ensure adequate follow-up with clients and closure prior to KYC submission
• Conduct joint discussions with Front Office and KYC team to facilitate case decisions
• Perform risk assessments
• Assist in documentation related reworks to facilitate the account opening process
• Assist in periodic reviews of client accounts to maintain ongoing compliance.
• Keep updated on KYC/AML regulations and ensure adherence to local and international laws.

2. Collaboration and Communication:

• Share best KYC practices through huddles with various market regions and teams to improve quality
• Improve collaboration between units to facilitate the account opening process
• Liaise with Front Office, compliance teams, and other stakeholders to resolve gaps or discrepancies.
• Provide advice and guidance to internal teams on regulatory requirements and best practices.

3. Data Management and Reporting:

• Analyse data to track progress and efficiency of onboarding progress, risk trends, and KYC issues

4. Process Improvement:

• Identify inefficiencies in the onboarding process and propose enhancements if any

Requirements
• Bachelor's degree in Finance, Business, Law, or a related field
• At least 7-10 years of experience in KYC, AML and/or client onboarding in private banking or financial services.
• Strong knowledge of regulatory frameworks (e.g., FATCA, CRS, MAS guidelines).
• Certifications in AML such as Certified Anti Money Laundering Specialist (CAMS) or International Association Diploma in Anti Money Laundering would be an advantage.
• Detail-oriented with excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to collaborate effectively with Front Office and diverse stakeholders
• Familiarity with KYC software, databases, and banking systems. Proficient in Excel and Tableau preferred