AVP, Endpoint User Engineering, Future Ready Technology, Group Technology

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Lead SCCM infrastructure maintenance, version upgrades, and overall lifecycle management.
Execute SCCM database hardening and ensure strict compliance with STIG requirements.
Maintain and update SCCM architecture documentation, engineering frameworks, and Standard Operating Procedures (SOPs).
Manage SCCM packaging and deployment operational controls to ensure secure and standardized software distribution.
Drive infrastructure engineering initiatives, including Windows Server 2016 to Windows Server 2022 in-place upgrades for the SCCM environment.
Oversee the configuration, deployment, and maintenance of SCCM physical Distribution Points (DPs).
Collaborate with security and risk teams to align endpoint engineering practices with global banking compliance standards.

Requirements

Proven experience in endpoint engineering and managing large-scale enterprise SCCM/MECM environments.
Hands-on expertise in Windows Server administration, specifically with executing in-place upgrades from Windows Server 2016 to 2022.
Strong technical knowledge of database hardening techniques and STIG compliance frameworks.
Demonstrated experience in managing physical Distribution Points (DPs), packaging workflows, and deployment controls.
Ability to design, document, and implement robust technical architectures, frameworks, and SOPs.
Strong analytical and troubleshooting skills in resolving complex endpoint and infrastructure issues.
Professional certifications in Microsoft systems administration or modern endpoint management are highly advantageous.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.