Jobs in Singapore, straight from employers.

DevSecOps Engineer in Singapore

On-site in Singapore·Full-time·Added yesterday (last checked 23 Oct)

Cognizant

51 open roles

Apply

Our summary

Work mode: On-site, Singapore
Contract: Full-time

Skills

Cognizant is hiring for this role in several places. This vacancy is in Singapore.

Requirements

What we're looking for

Required Experience and Skills

Proven hands-on delivery of at least one Jira Service Management implementation; experience using Jira only for issue tracking is insufficient.
Strong JSM configuration skills covering workflows, request types, forms, automation rules, SLAs, permissions and service portals.
Practical understanding of ITSM processes, particularly incident, service request, problem and change management.
Experience building automation and system integrations using REST APIs, webhooks and scripting.
Experience integrating JSM or comparable enterprise workflow platforms with other systems.
Working knowledge of GitLab or similar DevOps tools, CI/CD concepts, and release/change-management integration.
Experience with Atlassian Jira and Confluence; able to work across IT operations and software engineering teams.
Able to own a technical workstream independently, troubleshoot issues and communicate with stakeholders.

Nice to have

Preferred Experience

Jira/JSM Server or Data Center-to-cloud migration, including configuration and data migration.
JSM Assets/CMDB, service catalogue design and knowledge-management integration.
Automation linking GitLab pipelines or deployments to ITSM change and incident processes.
ITIL certification or experience in a highly governed enterprise/public-sector environment.
AIOps or AI-enabled ITSM, such as incident summarization, ticket classification, knowledge recommendations or intelligent routing.

The role

Role Overview

We are seeking an experienced, hands-on Jira Service Management (JSM) engineer to implement and modernize an IT Service Management platform on JSM, including migration from the existing on-premises JSM Data Center environment.

This is not a like-for-like migration or a generic DevOps infrastructure role. The focus is on JSM engineering, ITSM workflow automation, and integrations with Jira, Confluence, GitLab and other enterprise platforms to connect service operations with software delivery.

What you'll do

Key Responsibilities

Assess the existing JSM environment and design a simplified, modern target-state ITSM solution on JSM.
Configure JSM service projects, portals, request forms, workflows, queues, SLAs, permissions, approvals and notifications.
Implement and improve incident, service request, problem, change and knowledge-management workflows.
Develop automation for ticket routing, approvals, escalation, incident handling and service fulfilment.
Design, build and troubleshoot integrations using REST APIs, webhooks, scripting and supported connectors.
Integrate JSM with Jira, Confluence and GitLab/DevOps tools, using approved interfaces, to improve traceability across incidents, changes, releases and engineering work.
Plan and support migration of agreed configurations and data from JSM Data Center, including mapping, testing, validation and cutover.
Support user acceptance testing, technical documentation, operational handover and post-go-live stabilization.

About Cognizant

Cognizant is a global IT services and consulting company whose engineers, consultants, researchers and innovators turn ideas into AI and advanced technologies for client organizations. It serves a wide range of industries including automotive, banking, consumer goods, communications and media, healthcare, insurance, retail, manufacturing, and travel and hospitality.

Its work spans areas such as data and AI, digital engineering, business processes, and consulting, helping leading organizations convert ideas into action. The company describes a supportive culture focused on continuous learning and career growth.